Recently, I had the opportunity to chat with a couple who had organized a Princess Cruise for their anniversary in May. However, due to the current coronavirus crisis, they were concerned about the potential risks of traveling.
Thankfully, Princess Cruises has implemented flexible cancellation policies to address these concerns. Guests now have the option to cancel their cruise up to 72 hours before sailing and receive a Future Cruise Credit for 100% of the cancellation fees.
This is just one example of how Princess Cruises is prioritizing the well-being and peace of mind of their passengers during these uncertain times.
Key Takeaways
- Guests can cancel up to 72 hours before sailing.
- Receive a Future Cruise Credit for 100% of cancellation fees.
- Princess Cruises’ cancellation policies provide peace of mind during the coronavirus crisis and allow decisions based on up-to-date information.
- Future Cruise Credits can be used for new or existing bookings and offer flexibility for travelers affected by cancellations.
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Flexible Cancellation Window
I can cancel my Princess Cruise up to 72 hours before sailing if my departure date is on or before April 3, 2020, and receive a Future Cruise Credit for 100% of the cancellation fees.
This cancellation window flexibility gives me more peace of mind during the current coronavirus crisis. Knowing that I have the option to change my plans closer to the sail date allows me to make decisions based on the most up-to-date information available.
It also gives me the freedom to adapt to any unexpected circumstances that may arise. This flexibility has a significant impact on customer decisions, as it provides reassurance and encourages us to continue booking and planning our trips.
We appreciate Princess Cruises’ understanding of the situation and their commitment to accommodating their guests during these uncertain times.
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Cancellation Policies by Departure Date
Cruises departing in April 2020 offer a 72-hour cancellation window, allowing guests to change their minds and receive Future Cruise Credit if they decide not to set sail. The cancellation policies vary depending on the departure date. For cruises departing on or before April 3, guests can cancel up to 72 hours before sailing and receive 100% Future Cruise Credit (FCC) for the cancellation fees. For cruises departing between April 4 and May 31, guests must cancel by March 31 and also receive 100% FCC for the cancellation fees. It’s important to note that the FCC is non-refundable and must be used on a Princess Cruise departing on or before December 31, 2021. Additionally, guests who decide to keep their bookings between March 9 and May 31 will receive onboard credit amounts ranging from $100 to $300 per stateroom, depending on the length of the cruise. This provides guests with flexibility and options when it comes to their bookings and refund options.
| Departure Date | Cancellation Policy | Onboard Credit Amounts |
|---|---|---|
| April 2020 | 72-hour window | $100 – $300 |
| April 4 – May 31 | Must cancel by March 31 | $100 – $300 |
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Future Cruise Credits
With the Future Cruise Credits, guests have the option to apply them to any new or existing booking. This offers a great deal of flexibility for travelers who may have had to cancel their original cruise due to the coronavirus crisis.
Redeeming future cruise credits is a straightforward process, as they can be used towards the cost of a Princess Cruise departing on or before December 31, 2021.
The benefits of future cruise credits are twofold. Firstly, they provide guests with the opportunity to reschedule their cruise and still enjoy a Princess Cruise experience in the future. Secondly, these credits cover 100% of the cancellation fees, ensuring that guests do not lose any money if they need to cancel or change their booking.
Overall, the future cruise credits offer peace of mind and a valuable option for guests affected by the current situation.
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Frequently Asked Questions
What is Princess Cruises’ policy regarding cancellations for cruises departing after May 31, 2020?
Princess Cruises’ policy for cruises departing after May 31, 2020 allows cancellations up to the new cancellation window without penalties or fees. Future Cruise Credits can be used for new or existing bookings, but must be used by December 31, 2021.
Are there any penalties or fees associated with cancelling a cruise before the new cancellation window?
There are no penalties or fees associated with cancelling a cruise before the new cancellation window. The cancellation fees will be fully credited as Future Cruise Credits (FCC), which are non-refundable but transferable and have an expiration period until December 31, 2021.
Can Future Cruise Credits be transferred to someone else or used for multiple bookings?
Yes, future cruise credits can be transferred to someone else or used for multiple bookings. They are non-refundable and can be applied to any new or existing booking on a Princess Cruise departing on or before December 31, 2021.
How long do guests have to use their Future Cruise Credits before they expire?
Future Cruise Credits must be used on a Princess Cruise departing on or before December 31, 2021. They can be applied to any new or existing booking, including upgraded accommodations. However, they cannot be used for onboard purchases.
Are there any exceptions to the non-refundable nature of the Future Cruise Credits, such as in the case of a medical emergency?
No, there are no exceptions to the non-refundable nature of the future cruise credits, even in the case of a medical emergency. However, guests may have travel insurance that could provide reimbursement for cancelled cruises due to medical emergencies.
